When you get your own server, you'll have more liberty in regards to what you are able to install and run compared to a shared web hosting account. With a shared service, you've got access only to your own account, therefore you aren't able to install server-side software. While this is not a concern for most script-driven applications, there are a few that have particular requirements and need certain software to be present on the web server either for some additional functions or for them to work at all. If you have practical experience, you'll not have any difficulties to run the server, but if you do not, you may simply not have the skills to deal with everything and use the script apps you want. If that's the case, you can use our Installation & Troubleshooting upgrade, which means that our system administrators can arrange everything for you and aid you with any issues that you might face.

Installation and Troubleshooting in VPS Servers

The upgrade can be ordered for any one of the VPS server plans regardless of the OS and CP that you've picked or the task that you need to be executed as our administrators will assist you with anything associated with the software on the hosting server. This includes, but is not limited to, setting up third-party software, setting up server options, troubleshooting scripts if they do not work adequately, etcetera. The upgrade includes 1 hour of work and if a specific task requires less time, the rest of the minutes shall be available for the future and shall be listed inside the virtual private server billing Control Panel. You could use the Installation & Troubleshooting service either as an independent upgrade or as an addition to the Managed Services upgrade, which offers 30 minutes of custom work on your hosting server. Thus, you could work on your sites without worrying that you will not be able to use some application or losing time on technological matters.

Installation and Troubleshooting in Dedicated Servers

You'll be able to add the upgrade to any one of the Linux dedicated servers which we offer at any time that you need it. In the event that you need some custom work from our admins right after your hosting server is ready, you'll be able to order the upgrade during the server signup procedure, or when you need something to be performed later on, you'll be able to add the upgrade from your billing CP. The Installation & Troubleshooting service includes 1 hour of work from our administrators on your server, so if you come across any difficulties to install a third-party piece of software or some application gives errors and does not work the way it should, our specialists shall assist you in a very timely manner. If a task takes less than one hour, the rest of the time will be available for future tasks and you'll be able to see it in the billing area. This upgrade is perfect if you do not have a lot of experience with managing a hosting server or if you use our Managed Services upgrade, but you exhaust the half an hour custom work it comes with.