Regardless of the fact that the web hosting service provided by the different companies is almost the same, every provider has got a personalized platform with its own modifications and different ways to accomplish given procedures. This is the reason why, an information-stuffed knowledge base will be really useful both for persons with zero previous experience and for technically seasoned users who will sooner or later find out how specific procedures are performed, but will lose valuable time in the meantime. The purpose of such a knowledge base is to help make the service fast and simple to use, saving users plenty of time and efforts. The end result is more content customers, as they can easily find the info they’re looking for, and a whole lot less work for the customer care staff, because typically the majority of the questions and problems that customers have are already outlined in the knowledge base. Given that the articles are competently written and cover more topics, you’ll be able to discover more not only about your own account, but also about the hosting service in general.

Extensive Online Documentation in Cloud Web Hosting

Our cloud web hosting packages include a detailed knowledge base where you can find information about all the complications that you may possibly stumble upon and their resolutions. You can learn how to create and manage an electronic mailing list, how to use an .htaccess file, or how to proceed in case the settings of your mail client are correct, but nonetheless you are unable to send email messages, for example. We have done our utmost to be as comprehensive as possible and to encompass all the available options in order to save you time and effort and to give you different solutions for every issue. The knowledge base contains educational articles as well – both generic ones about the web hosting service as a whole, and more specific ones, which will help you get acquainted with the functions and features of the Hepsia Control Panel. You can find articles that are dedicated to particular functions and features in every Control Panel section, whilst if you prefer to browse through the whole archive of articles, you can visit the Help section.

Extensive Online Documentation in Semi-dedicated Servers

Our semi-dedicated servers feature a comprehensive online article repository where you can find any info that you might require about our web hosting services or about the Hepsia hosting Control Panel that we’re using. We’ve prepared it based on the feedback that we’ve obtained from our clients throughout the years and, as a consequence, our articles cover specific problems that you might come across and propose the quickest means of fixing them, for instance getting a 500 Internal Server Error message or being unable to send email messages from your desktop computer even though you have the right SMTP server settings. The articles are available in every Control Panel section and you can check them whenever you like. They can help you boost your knowledge not only about our platform, but also about the web hosting service in general, as they contain in-depth instructions and general info such as what cron jobs or file access permissions are.